Product Engagement Manager

The Product Engagement Manager at Thatch is responsible for enhancing the user experience by identifying friction points for members, employers, and brokers and developing solutions to improve engagement and conversion. This role involves leveraging data and tools like Braze to build and test messaging strategies across various channels, including email, SMS, and in-product experiences. The position requires collaboration with Product and Engineering teams to implement solutions that may extend beyond messaging, ensuring continuous improvement based on performance metrics.