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Product Engineer I - User Assistance (Workflow Manager) at Esri - ApplyBlast

Product Engineer I - User Assistance (Workflow Manager)

Esri

1 day ago

3.8 on Glassdoor

Redlands, California, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves creating user assistance documentation and enablement materials for GIS software products to help customers succeed. The position requires collaborating with subject matter experts and product teams to produce consistent, high-quality content throughout the software development cycle. The ideal candidate will advocate for users by communicating methodology and best practices through various documentation formats.

Responsibilities

Produce and maintain conceptual topics and step-by-step workflow documentation
Support user assistance materials including online help, tutorials, and videos
Manage documentation throughout the development cycle to ensure release requirements

Skills

Qualifications

Bachelor’s in GISBachelor’s in EnglishBachelor’s in journalismBachelor’s in technical writing

About Esri

esri.com

Headquarters

Redlands, California, United States

Company Size

5001-10000 employees

Founded

1969

View Profile

Esri (Environmental Systems Research Institute) is the leading provider of GIS software and spatial analytics, delivering the ArcGIS platform for mapping, visualization, and advanced geospatial analysis. Its offerings span desktop (ArcGIS Pro), cloud and enterprise deployments (ArcGIS Online, ArcGIS Enterprise), developer APIs/SDKs, and mobile and industry-specific applications for government, utilities, transportation, natural resources, and business. Esri also provides geospatial data, location services, training, and professional services, and supports a global ecosystem of partners and developers around its "The Science of Where" vision. Founded in 1969 and headquartered in Redlands, California, it serves customers worldwide.