Product Engineer II - User Assistance (ArcGIS Monitor)
Esri(1 month ago)
About this role
A Technical Writer (User Assistance) at Esri creates user assistance documentation and enablement materials for GIS software products. The role requires becoming a subject-matter expert on the software to produce installed and online help, tutorials, blog articles, and multimedia content that communicate methodology and best practices. The position works closely with product, engineering, and marketing teams to ensure a consistent and intuitive user experience.
Required Skills
- Technical Writing
- HTML
- XML
- DITA
- Markdown
- CMS
- Content Management
- Usability Testing
- Communication
- Time Management
+7 more
Qualifications
- Bachelor’s Degree in GIS, English, Technical Writing, or Related Field
- Master’s Degree in GIS, English, Technical Writing, or Related Field
About Esri
esri.comEsri (Environmental Systems Research Institute) is the leading provider of GIS software and spatial analytics, delivering the ArcGIS platform for mapping, visualization, and advanced geospatial analysis. Its offerings span desktop (ArcGIS Pro), cloud and enterprise deployments (ArcGIS Online, ArcGIS Enterprise), developer APIs/SDKs, and mobile and industry-specific applications for government, utilities, transportation, natural resources, and business. Esri also provides geospatial data, location services, training, and professional services, and supports a global ecosystem of partners and developers around its "The Science of Where" vision. Founded in 1969 and headquartered in Redlands, California, it serves customers worldwide.
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