Product Management Director, CRM & Strategic Platform Integrations

United States - Genesys Cloud Services, Inc.(2 months ago)

HybridFull TimeDirector$169,300 - $314,300Product

About this role

The Director of Product Management for CRM and Platform Integrations at Genesys leads the strategic direction for CRM connectivity and platform orchestration, shaping how CRM data, AI reasoning, and automation enable predictive and autonomous customer experiences. The role is focused on evolving integrations into a central intelligence layer across enterprise systems and driving platform adoption and business outcomes. This leader will represent the vision externally and scale a global product organization to deliver AI-first platform capabilities.

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Required Skills

Product Management
AI
CRM
Integrations
Platform Strategy
Roadmapping
Leadership
Cross-Functional
Partnerships
Analytics

+5 more

Qualifications

Bachelor's Degree in Computer Science, Engineering, Mathematics or related

About United States - Genesys Cloud Services, Inc.

genesys.com

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