Product Manager, Agent Development

Sierra(1 month ago)

Tokyo, JapanOnsiteFull TimeSenior$191,653 - $257,243 (estimated)Product

About this role

The Product Manager, Agent Development at Sierra is responsible for collaborating with engineers and customers to design and implement enterprise-grade AI agents that manage high-volume customer interactions. This role involves understanding customer requirements, presenting demonstrations, and addressing technical challenges, while also influencing the product roadmap through close work with engineering and product teams. The ideal candidate should have 5-7+ years in product development, strong communication skills in English and Japanese, and preferably experience with AI product development.

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Required Skills

AI Product Management
Customer Engagement
Technical Communication
Product Roadmap Development
Technical Strategy
User Requirement Assessment
Feature Scoping
Demonstration Preparation
Trust Building
Team Collaboration

+10 more

Qualifications

Degree in a technical or related field, or equivalent professional experience
Strong English and Japanese communication skills

About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.