Product Manager, Agent Development
Sierra(3 months ago)
About this role
The Product Manager, Agent Development at Sierra is responsible for creating enterprise-grade AI agents that can manage high volumes of customer interactions. This role involves collaborating with engineering teams and engaging directly with customers to understand their requirements, demonstrate product capabilities, and address technical challenges. Additionally, the Product Manager will shape the product roadmap by coordinating the development of new features that align with customer needs and anticipate future requirements. This position demands strong product management experience, technical proficiency, and effective communication skills.
Required Skills
- AI Product Management
- Customer Engagement
- Requirement Assessment
- Technical Challenges
- Product Roadmap
- Cross-Functional Collaboration
- Strategic Advisor
- Message Crafting
- Technical Communication
- Technical Field Degree
+7 more
Qualifications
- Degree in a technical or related field
- 5-7+ years experience in product development of highly technical products
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager
About Sierra
sierra.aiSierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.
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