Product Manager, Agent Development

Sierra(3 months ago)

SingaporeOnsiteFull TimeSenior$200,610 - $297,200Product

About this role

The Product Manager, Agent Development at Sierra is responsible for creating enterprise-grade AI agents that can manage high volumes of customer interactions. This role involves collaborating with engineering teams and engaging directly with customers to understand their requirements, demonstrate product capabilities, and address technical challenges. Additionally, the Product Manager will shape the product roadmap by coordinating the development of new features that align with customer needs and anticipate future requirements. This position demands strong product management experience, technical proficiency, and effective communication skills.

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Required Skills

AI Product Management
Customer Engagement
Requirement Assessment
Technical Challenges
Product Roadmap
Cross-Functional Collaboration
Strategic Advisor
Message Crafting
Technical Communication
Technical Field Degree

+7 more

Qualifications

Degree in a technical or related field
5-7+ years experience in product development of highly technical products
Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager

About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.