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Product Manager - AI Customer Support at Alan - ApplyBlast

Product Manager - AI Customer Support

Alan

5 months ago

4.4 on Glassdoor

Paris, France

Hybrid

Full Time

Senior

0 applicants

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About this role

Alan is seeking a Product Manager to define product strategy and roadmaps for AI-powered customer support at Ariane Health Interconnexion. This role involves partnering with engineers and designers to build AI agents that automate interactions while ensuring high-quality resolution. The position targets candidates who can bridge technical engineering constraints with operational care realities to shape the next generation of prevention insurance.

Responsibilities

Define product strategy and high-impact roadmaps for AI customer support
Partner with engineers and designers to implement scalable AI solutions
Bridge technical constraints with Care team operational needs
Build tooling for configuring and monitoring AI agents
Translate AI progress into tangible product impact across markets

Skills

About Alan

alan.com

Headquarters

Paris, Île-De-France, France

Company Size

501-1000 employees

Founded

2016

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Alan is a health technology company based in Paris that combines prevention and insurance to support individuals in managing their physical and mental health. Founded in 2016, Alan strives to deliver a unique user experience that empowers users to take proactive steps towards their health. The company offers personalized health solutions, making healthcare accessible and efficient through innovative digital tools. Alan aims to redefine the traditional insurance model by emphasizing prevention and comprehensive health support.