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Product Manager, GTM Automation at Block - ApplyBlast

Product Manager, GTM Automation

Block

5 months ago

3.6 on Glassdoor

Bay Area, CA

Hybrid

Full Time

Senior

5 applicants

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About this role

A Senior Product Manager on Block's GTM Platform team owns the strategy and roadmap for AI-powered automation systems that scale customer support, risk, and go-to-market operations. You will collaborate with machine learning and data teams to design human-AI interactions, define product behavior, and establish metrics for reliability and safety across the organization. The role focuses on transforming ambiguous workflows into intelligent systems that drive efficiency, cost reduction, and growth.

Responsibilities

Own strategy and roadmap for AI-powered products
Identify automation opportunities based on user pain
Partner with ML engineers on model goals and data
Design human-AI interactions that are intuitive and safe
Collaborate with legal and compliance on responsible AI

Skills

Qualifications

Masters in Computer Science or related field preferred7 to 10 years of product management experience

About Block

block.xyz

Headquarters

Oakland, California, United States

Company Size

10001+ employees

Founded

2009

View Profile

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.