Product Manager, Servicing
Varo Bank
About this role
The Product Manager for Servicing at Varo is responsible for shaping and elevating the customer and agent servicing experience across channels such as disputes, voice, and chat. This role focuses on defining and driving a servicing agenda aligned with Varo’s business strategy while enhancing internal tools and processes for support agents. The position requires close collaboration with engineering, design, data science, and third-party vendors from ideation through launch. The Product Manager will use data-driven experimentation and insights to inform product strategy and deliver a world-class customer experience.
Skills
About Varo Bank
varomoney.comVaro Bank is a mobile-first digital bank that offers personal banking with no monthly-fee checking, high-yield savings, and fee-light services. Its app includes tools for credit building, early direct deposit, and small cash advances (up to $250) to help customers manage short-term needs. Varo positions itself as a transparent, low-cost alternative to traditional banks, focused on helping people save more and improve their credit through modern, easy-to-use features. It operates as a national bank (Varo Bank, N.A.) and targets customers who want simple, app-driven everyday banking.
Recent company news
Varo Raises $123.9 Million to Scale its Lending and Banking Platform
1 month ago
Varo Bank Named to Inc.'s 2025 Best in Business List in Financial Services For Fifth Year in a Row
Aug 12, 2025
Varo Bank Announces Growth Investment Led by Coliseum Capital Management
1 month ago
Varo Bank Raises $123.9 Million to Fuel New Stage of Growth
1 month ago
For every success, there are many failures #Varo
Nov 6, 2025
About Varo Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Varo Bank.
Salary
$87k – $116k
per year
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