Product Manager

Talkdesk(1 month ago)

RemoteFull TimeMedior$88,215 - $118,224 (estimated)Product

About this role

Talkdesk is hiring a Product Manager to lead integrations and automation platform product areas, focusing on deep CRM interoperability and enterprise-grade automation capabilities. The role requires shaping product strategy, collaborating cross-functionally with engineering, UX, architecture, and GTM teams, and working in a fast, ambiguous environment to deliver measurable customer outcomes. The ideal candidate understands CRM ecosystems (especially Salesforce), integration patterns, and automation platforms and will act as a domain expert representing the product to customers and partners.

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Required Skills

CRM Ecosystems
Salesforce Admin
Integrations
Automation Platforms
Product Strategy
Roadmap
Release Planning
Data Analysis
Agile
Stakeholder Management

+5 more

Qualifications

Bachelor’s Degree in Computer Science
Bachelor’s Degree in Engineering

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.