sysaid
SysAid is seeking a Product Manager to lead the development and delivery of AI-powered features for its SaaS service management platform. The role involves shaping the product roadmap, collaborating with engineering, design, sales, and customer success, and using customer feedback and data to drive product decisions and measure success.
SysAid is an AI-powered IT Service Management (ITSM) platform that helps IT teams automate workflows, manage incidents, requests, changes, and assets, and deliver faster, more proactive IT service. The platform features AI agents, a copilot assistant, a self-service portal, and 1,000+ integrations to streamline help desk operations and reduce manual workload. SysAid serves organizations across education, healthcare, manufacturing, and other industries looking to modernize and scale their IT service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for sysaid.
sysaid didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role