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Product Manager at Gametime - ApplyBlast

Product Manager

Gametime

1 month ago

3.3 on Glassdoor

Remote

Full Time

Senior

44 applicants

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About this role

This role focuses on owning the post-order user experience and AI automation strategy to enhance fan satisfaction and operational efficiency. The position involves designing AI-powered self-service tools and internal agent-assist systems to reduce contact rates and support costs. The role requires collaboration with cross-functional teams to improve ticket delivery reliability and streamline post-purchase communications.

Responsibilities

Own roadmap for reducing contact rate and cost to serve while raising fan satisfaction
Design and streamline post-order communications and ticket delivery experience
Build AI-powered self-service tools and agent-assist internal tooling

Skills

About Gametime

gametime.co

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2013

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Gametime is a mobile-first ticket marketplace for last‑minute sports, music, and theater events across 60+ cities. The platform aggregates resale and primary tickets, highlights seat‑view photos and interactive maps, and promises instant mobile delivery with a best‑price guarantee. Gametime focuses on simplifying last‑minute buying through in‑app deals, personalized recommendations, and secure checkout. Fans use it to discover events, compare prices, and grab discounted seats close to showtime.