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Product Manager at Zendesk - ApplyBlast

Product Manager

Zendesk

28 days ago

3.7 on Glassdoor

Pune, Maharashtra, India

Hybrid

Full Time

Senior

0 applicants

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About this role

Zendesk is seeking a seasoned Product Manager to drive the evolution of AI-augmented product experiences, focusing on the notifications platform and agent accountability solutions. This role involves defining strategy, collaborating cross-functionally, and working directly with customers to design scalable solutions that enhance customer service performance. The ideal candidate will leverage deep technical expertise in SaaS and AI/ML to impact adoption and productivity metrics.

Responsibilities

Define strategy and roadmap for AI-augmented product experiences
Drive product development for notifications platform and agent KPIs
Collaborate with cross-functional teams to launch scalable solutions

Skills

Qualifications

Bachelor's degree in Computer Science

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.