About this role
Plaid is seeking a founding Product Operations Lead to define and own the operational systems and standards that enable the Product organization to execute effectively and with high quality. The role involves building scalable processes, improving visibility, and supporting long-term strategic initiatives in a fast-moving, product-led environment.
Required Skills
- Product Management
- Program Management
- Systems Thinking
- Communication
- Automation
- AI/Agents
- Roadmapping
- Product Optimization
- Operational Excellence
- Cross-Functional Collaboration
About Plaid
plaid.comPlaid is a fintech infrastructure company that helps developers and businesses connect consumers’ bank accounts and financial data to apps and services via easy-to-integrate APIs and Plaid Link. Its product suite (Auth, Transactions, Identity, Assets, Investments, Liabilities, payment initiation and risk/verification tools) supports account verification, ACH payments, balance checks, transaction feeds, and underwriting. Companies in payments, lending, investing and personal finance rely on Plaid for developer-friendly SDKs, strong security controls, and compliance support to build reliable, data-driven fintech experiences.
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