Product Operations, Manager

Valon Mortgage(1 month ago)

HybridFull TimeManager$147,799 - $191,380 (estimated)Business Operations

About this role

As a Product Operations Manager at Valon, you will create and manage scalable systems that enhance the seamless implementation and ongoing operation of the ValonOS platform for enterprise clients in highly regulated finance. Your responsibilities include developing frameworks for capturing product insights, driving quality and reliability improvements, and synthesizing data to inform product direction across multiple teams. This role requires strong analytical skills, technical curiosity, and the ability to operate horizontally within the organization to identify and address systemic issues, ultimately enhancing the customer experience and operational efficiency.

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Required Skills

Product Operations
Systems Design
Cross-Functional Collaboration
Product Quality
Reliability Management
Root Cause Analysis
User Acceptance Testing
Data Migration Testing
Incident Management
Regulatory Understanding

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About Valon Mortgage

valon.com

Valon Mortgage is a technology-driven provider of mortgage lending and servicing solutions, dedicated to simplifying the homeownership experience. The company offers a range of services including mortgage management, home loan applications, refinancing, and leveraging home equity. With a focus on innovative technology, Valon aims to empower homeowners by providing user-friendly tools and personalized financial options tailored to their needs. Their mission is to enhance the mortgage experience through efficient service and financial expertise, making homeownership more accessible and manageable.