Product Operations Manager
Five9(20 hours ago)
About this role
Five9 is seeking an experienced Product Operations Manager to coordinate and manage customer beta programs, collaborating with internal teams and customers to ensure successful program execution and communication.
Required Skills
- Project Management
- CRM
- Salesforce
- JIRA
- Communication
- Coordination
- Documentation
- Customer Feedback
- Enterprise Software
- SaaS
Qualifications
- Bachelor's Degree in Business, Project Management, Engineering or a related field
- Master's Degree or PMP Certification (highly regarded)
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
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