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Product Owner, Case Platform at Equinix - ApplyBlast

Product Owner, Case Platform

Equinix

5 months ago

3.7 on Glassdoor

Toronto

Onsite

Full Time

Senior

0 applicants

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About this role

This role is a Product Owner for the Case Platform at Equinix, focusing on the Lead-to-Cash transformation within the full case domain. The position requires deep expertise in Salesforce Service Cloud and ITSM practices to work directly with Scrum teams on backlog refinement, user story creation, and solution delivery. The owner translates business requirements into scalable platform solutions while collaborating with internal stakeholders, engineers, and process architects to ensure alignment with strategic goals.

Responsibilities

Own and maintain the Case Platform backlog for refined sprint execution
Write detailed user stories and acceptance criteria for complex case domains
Serve as the primary product voice during Scrum ceremonies
Apply deep Salesforce Service Cloud expertise to platform configuration
Collaborate with stakeholders to translate roadmap priorities into backlog items

Skills

Qualifications

Salesforce Service Cloud Consultant CertificationSAFe PO/PM Certification

About Equinix

equinix.com

Headquarters

Redwood City, California, United States

Company Size

10001+ employees

Founded

1998

View Profile

Equinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.