Product Owner in Customer Servicing

The Product Owner in Customer Servicing focuses on the Colleague Servicing Value Stream, making critical decisions about the design, build, and improvement of key applications to support Nationwide's strategy. The role involves defining and maintaining a prioritised roadmap and backlog while balancing service management, business outcomes, and technical capabilities. This position requires collaboration across product, technology, and business change teams to ensure safe adoption of change and deliver measurable value for customers and colleagues.