C0001112080P
The Product Owner role focuses on transforming the customer service experience for thousands of colleagues by owning the roadmap and backlog for Salesforce Service Cloud agent-facing capabilities. This position involves collaborating with operational and technology teams to identify pain points, simplify processes, and deliver solutions that enhance colleague effectiveness and customer outcomes. The role plays a key part in a major transformation programme, leveraging platform optimisation, automation, and AI-enabled capabilities to improve service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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