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Product Solutions - Implementation Manager at Sweed - ApplyBlast

Product Solutions - Implementation Manager

Sweed

6 days ago

4.1 on Glassdoor

Remote

Full Time

Manager

27 applicants

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About this role

The Product Solutions - Implementation Manager at Sweed leads the implementation of key customers, understanding their operational needs and delivering product training to ensure successful adoption. This role involves building scalable processes, automations, and playbooks to improve the implementation system and enhance the overall customer experience. The position requires collaboration with product and engineering teams to translate customer needs into clear requirements and drive continuous improvement.

Responsibilities

Lead end-to-end implementation of key customers and deliver product training
Analyze workflows to identify automation opportunities and build scalable playbooks
Translate customer needs into clear requirements and collaborate with product teams

Skills

About Sweed

sweedpos.com

Company Size

11-50 employees

Founded

2017

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Sweed is a comprehensive point-of-sale (POS) platform tailored for the cannabis industry. It offers a suite of solutions that streamline retail operations, facilitating inventory management, compliance, payment processing, and marketing, all in a user-friendly interface. Sweed aims to empower dispensaries by enhancing customer experiences through tools like smart upselling, automated workflows, and real-time analytics, fostering growth and operational efficiency. The platform is designed to integrate seamlessly with existing systems and offers strong support for both online and in-store sales.