Product Specialist Software
SumUp(8 days ago)
About this role
A Product Specialist - Software at SumUp is a domain expert on the company’s payments and banking software, focused on ensuring product reliability and operational clarity for merchant-facing teams. Based in Barcelona, the role connects Product, Engineering and Customer Support to help deliver scalable payment solutions and smooth merchant experiences. It is an office-first position within SumUp’s product organization supporting global fintech offerings.
Required Skills
- Payment Processing
- Account Management
- Troubleshooting
- Documentation
- Escalation
- Stakeholder Management
- Training
- Product Knowledge
- Compliance
- Invoicing
About SumUp
sumup.comSumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.
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