Product Specialist

The Product Specialist at BMW of Bloomfield Hills, a Penske Automotive Group dealership, helps customers with vehicle technology questions via email, phone, and in person to ensure they get the most out of their vehicles. The role focuses on delivering extraordinary customer experiences, providing expertise on available products and services, and maintaining accurate customer files using CRM and lead management tools. This position requires a strong work ethic, excellent communication skills, and a positive team-player attitude in a fast-paced environment.