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© All Rights Reserved. ApplyBlast.com
EVERSANA
The Product Support Analyst provides Level 2 functional support to global customers, managing issue analysis, testing, data validation, and client communication to ensure timely resolution and SLA adherence. The role involves coordinating with cross-functional teams, performing UAT and production testing, and leveraging AI tools to enhance process efficiency and deliverable quality. This position requires strong analytical skills, proficiency in ticketing systems like Jira, and the ability to work flexible hours to support international clients.
Eversana is a global life‑sciences commercial services company that helps biopharma and specialty pharma companies launch, grow, and monetize therapies. It provides an integrated suite of offerings — market access and reimbursement strategy, commercial operations, patient and hub services, specialty pharmacy and distribution, real‑world evidence/HEOR and analytics, plus technology platforms — to support launches and ongoing commercialization. By combining domain expertise, data‑driven insights and outsourced capabilities, Eversana enables clients to accelerate time‑to‑market, optimize pricing and access, and improve patient adherence and outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EVERSANA.
EVERSANA didn’t post a salary, so this is our estimate from similar listings.
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