Iress

Product Support Analyst

Iress(21 days ago)

HybridFull TimeMedior$95,151 - $126,632 (estimated)Client Services
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About this role

A Support Analyst at Iress is part of the Client Services team supporting customers who use Iress’s financial software, helping ensure a high-quality client experience and contributing to continuous product and process improvement. The role is based in a hybrid working model and supports collaboration across internal teams and client stakeholders.

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Required Skills

  • Customer Service
  • Helpdesk Support
  • Communication
  • Problem Solving
  • Attention To Detail
  • Client Relations
  • Knowledge Management
  • Onboarding
  • Analytical
  • IT Systems
Iress

About Iress

iress.com

Iress is a technology company providing software to the financial services industry. Our software is used by more than 10,000 businesses and 500,000 users

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