Product Support Analyst

Recorded Future(11 days ago)

Gothenburg, SwedenOnsiteFull TimeJunior$50,000 - $70,000Product Support

About this role

Recorded Future is a leading intelligence company specializing in cyber threat intelligence solutions. The Product Support Analyst supports clients by resolving inquiries, supporting product integrations, and coordinating with various teams to ensure effective delivery of security intelligence services.

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Required Skills

APIs
JSON
Salesforce
Security
Support
Troubleshooting
Customer Service
Cybersecurity
SIEM
Incident Response

About Recorded Future

recordedfuture.com

Recorded Future is a cybersecurity company that delivers real-time, actionable threat intelligence and analytics to help organizations mitigate risk, prioritize threats, and proactively secure their environments. Its cloud-based platform combines large-scale data collection, context enrichment, machine learning, and automation (including Autonomous Threat Operations) to surface prioritized indicators, adversary insights, and alerts. Recorded Future publishes research (such as its State of Threat Intelligence reports), offers maturity assessments, and integrates with security toolchains so teams can operationalize intelligence across workflows. Enterprises use it to inform strategic decisions, accelerate investigations, and shorten time to detection and response.

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