Product Support Analyst
CMiC(1 month ago)
About this role
The Product Support Analyst provides technical assistance and support to customers using the company's software products. They resolve issues, guide users, and collaborate with technical teams to ensure customer satisfaction.
Required Skills
- Customer Support
- Troubleshooting
- Technical Support
- Software Documentation
- Problem Solving
About CMiC
cmicglobal.comCMiC provides construction management software and ERP designed for construction companies. The platform unifies accounting, project controls, workflow, and people management on one cloud-based system, enabling real-time visibility and collaboration across the project lifecycle. It offers modules such as Construction ERP, Construction Financials, Project Management, Workflow, Analytics, and Nexus to cover finance, project execution, analytics, and data integration. CMiC positions itself as the industry standard for construction management software, helping firms manage accounting, projects, and people within a single streamlined platform.
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