reconomy
The Product Support Analyst provides second-line technical support for product, system, and integration-related issues, acting as a bridge between Customer Service, Operations, Product, and Engineering teams. The role involves investigating technical issues, identifying root causes, supporting integrations, and ensuring efficient resolution or escalation of incidents. This position plays a key role in maintaining service quality, improving operational efficiency, and driving continuous product and process improvements.
Reconomy is an international circular economy specialist that helps businesses transition from a linear to a circular economy through three core service areas: waste and resource management (Recycle Loop), environmental compliance and EPR support (Comply Loop), and returns management and product re-use (Re-use Loop). Operating in over 175 countries with more than 4,000 colleagues and 25,000 customers, the company combines technology platforms, data, and expert consultancy to help businesses reduce waste, optimise supply chains, and meet sustainability goals. Reconomy's vision is a waste-free world where economic growth is decoupled from resource consumption.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for reconomy.
reconomy didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role