Product Support Associate (Entry Level/Fresh Grad)
Newfold Digital(8 months ago)
About this role
As a Customer Service Representative at Newfold Digital, you will be responsible for handling inbound calls related to sales, retention, troubleshooting, and cancellations, while also making outbound follow-up calls. The role focuses on providing an excellent customer experience and achieving various productivity and quality targets.
Required Skills
- Customer Experience
- Call Handling
- Troubleshooting
- Sales Assistance
Qualifications
- Recent Graduate in IT
- Good Communication Skills
About Newfold Digital
newfold.comWelcome to the Newfold Digital homepage. Learn about our portfolio of brands including Web.com, Bluehost, Network Solutions and more!
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