Equip Health
The Product Support Associate provides prompt and efficient support to internal and external users experiencing product issues or seeking assistance with Equip's software. This role involves investigating and troubleshooting software and platform-related problems, assisting with hardware and software issues, and escalating unresolved problems to senior team members. The associate is responsible for documenting issues and resolutions within the product support ticketing system while maintaining excellent communication and customer-service skills.
Headquarters
Carlsbad, California, United States
Company Size
201-500 employees
Founded
2019
Equip Health is a provider of virtual, evidence-based treatment for all types of eating disorders. They offer accessible, comprehensive care tailored to individual needs, aiming to support clients on their journey to recovery through innovative digital solutions. The platform emphasizes a compassionate approach, integrating clinical expertise with the convenience of virtual healthcare to ensure effective treatment and support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Equip Health.
Equip and Magellan Healthcare Collaborate to Offer Virtual Eating Disorder Treatment in California
Mar 10, 2022