Product Support Associate
Newfold Digital(3 months ago)
About this role
In this role, you will handle inbound customer calls related to sales, retention, troubleshooting, and cancellations, while also making outbound follow-up calls to provide excellent customer service. The position emphasizes achieving productivity, quality targets, and effective use of proprietary tools, ensuring a positive experience for customers.
Required Skills
- Customer Service
- Technical Support
- Sales
- Troubleshooting
About Newfold Digital
newfold.comWelcome to the Newfold Digital homepage. Learn about our portfolio of brands including Web.com, Bluehost, Network Solutions and more!
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