Thomson Reuters

Product Support Associate

Thomson Reuters(1 month ago)

HybridFull TimeJunior$14,875 - $27,625Technical Support
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About this role

A Product Support Associate at Thomson Reuters provides front-line technical support for ONESOURCE and DIGITA tax and accounting software, helping primarily EMEA (with UK focus) customers to use the products effectively. The role includes an initial intensive product training bootcamp and opportunities to collaborate across teams while working within a structured shift pattern in Poland.

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Required Skills

  • Customer Service
  • Problem Solving
  • English Proficiency
  • Software Navigation
  • Documentation
  • Escalation
  • Teamwork
  • XML Basics
Thomson Reuters

About Thomson Reuters

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Thomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.

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