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Product Support Consultant at Zenoti - ApplyBlast

Product Support Consultant

Zenoti

16 days ago

4.0 on Glassdoor

Hyderabad, Telangana, India

Onsite

Full Time

Medior

0 applicants

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About this role

Zenoti is seeking a Product Support Consultant to join its 24x7x365 support team, helping customers effectively utilize the Zenoti platform for their beauty and wellness businesses. The role involves troubleshooting issues, managing client-reported tickets, and providing consultative support to ensure smooth business operations. This position requires flexibility with shift assignments, including night shifts, to align with customer needs.

Responsibilities

Resolve customer issues with Zenoti software
Own and track client reported issues to resolution
Consult customers on effective business operations

Skills

About Zenoti

zenoti.com

Headquarters

Bellevue, Washington, United States

Company Size

501-1000 employees

Founded

2010

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Zenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.