Product Support Engineer

CoMind(2 months ago)

HybridFull TimeSenior$110,391 - $148,780 (estimated)Engineering

About this role

A Product Support Engineer at CoMind is responsible for the support and lifecycle management of neuromonitoring devices, conducting root cause investigations and troubleshooting across electronics, mechanical, and software subsystems. The role requires collaboration with various engineering teams to implement durable solutions, maintain configuration control, and assist in the transition from product development to manufacturing. The engineer will create documentation, develop test protocols, and manage multiple concurrent issues to ensure device reliability for both internal and external users.

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Required Skills

Product Support
Lifecycle Management
Troubleshooting
Root Cause Analysis
Configuration Control
Prototype Deployment
Cross-Discipline Collaboration
Technical Design Reviews
Engineering Documentation
Test Protocols

+7 more

About CoMind

comind.io

CoMind Technologies is dedicated to transforming neurotechnology with its innovative non-invasive solutions for measuring and treating brain functions. The company aims to enhance patient outcomes through advanced technology that enables clinicians to access critical neurophysiological signals in a streamlined manner. By optimizing brain monitoring, CoMind is at the forefront of redefining clinical care across various medical settings. Their mission highlights a commitment to improving healthcare practices through the application of cutting-edge technology in neurodiagnostics.