Product Support Engineer
Proofpoint(22 days ago)
About this role
Proofpoint is seeking a Product Support Engineer to assist customers with technical issues related to their enterprise cybersecurity products, focusing on email security, DNS, and network services. The role involves troubleshooting, customer support, and liaising between clients and support tiers, ensuring effective problem resolution.
Required Skills
- email Systems
- Networking
- TCP/IP
- DNS
- SMTP
- Linux
- Customer Service
- Troubleshooting
- Problem Solving
- Communication
About Proofpoint
proofpoint.comProofpoint helps protect people, data and brands against cyber attacks. Offering compliance and cybersecurity solutions for email, web, cloud, and more.
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