Product Support Engineer
Microblink
About this role
Microblink is seeking an experienced Customer Support professional to assist clients with their SaaS products related to identity verification, fraud detection, and biometric matching. The role involves troubleshooting, guiding customers through product features, supporting cross-platform integration, and providing insights for product improvement.
Skills
About Microblink
microblink.comMicroblink develops computer vision and AI software for identity verification and data extraction from documents. Its products include SDKs and APIs for scanning IDs, passports, driver's licenses, and other documents, as well as biometric verification and document fraud detection tools.
Recent company news
Biometric UpdateMicroblink upgrades IDV software suite to fight AI fraud
Dec 19, 2025
Business WireMicroblink Names 3-Time CMO, Ex-Visa, Ex-PayPal Vanita Pandey as Chief Marketing Officer, Expanding Its Executive Leadership Team
Oct 14, 2025
Pulse 2.0Microblink: Interview With President & COO Hartley Thompson About The Computer Vision Software Company
Mar 11, 2025
FinovateFinovateEurope Sneak Peek: Microblink
Jan 23, 2019
TechCrunchMicroBlink Launches PhotoMath To Solve Math Equations With A Phone
Oct 20, 2014
About Microblink
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Microblink.
Salary
$85k – $94k
per year