verint
The Product Support Engineer at Verint provides technical analysis, troubleshooting, and resolution of software issues for customers and professional services teams, ensuring adherence to service level agreements and high customer satisfaction. The role involves detailed case management, knowledge base development, and internal training on product functionalities.
Headquarters
Melville, New York, United States
Company Size
5001-10000 employees
Founded
1994
Verint is a leader in customer experience (CX) automation that helps enterprises improve customer engagement and operational efficiency. The company offers an open CCaaS platform combining AI-powered bots, conversational AI, omnichannel engagement, analytics, and workforce optimization to drive measurable business outcomes. Global brands use Verint’s cloud, hybrid, or on‑prem solutions to automate contact-center workflows, reduce costs, improve agent performance, and raise customer satisfaction. Verint emphasizes platform integration and AI-driven insights to deliver tangible, enterprise-scale CX improvements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for verint.
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