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Product Support Engineer at Generac Power Systems - ApplyBlast

Product Support Engineer

Generac Power Systems

1 month ago

4.0 on Glassdoor

Berlin, Wisconsin, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Product Support Engineer provides daily technical support and engineering solutions for existing product designs, focusing on root cause analysis, problem resolution, and lifecycle support. This role collaborates cross-functionally to implement escalation processes, drive process improvements, and ensure product quality and reliability. The position involves managing engineering changes, supporting manufacturing operations, and fostering collaboration across various departments to enhance overall product performance.

Responsibilities

Provide daily technical support to operations and drive permanent corrective actions
Partner with plant leadership to meet SQDRC targets and ensure BOM accuracy
Support configuration management and drive supplier-driven change processes

Skills

Qualifications

Bachelor's Degree in Engineering or related field

About Generac Power Systems

generac.com

Headquarters

Waukesha, Wisconsin, United States

Company Size

5001-10000 employees

Founded

1959

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Generac Power Systems, founded in 1959, is a leading manufacturer of backup power and energy solutions for residential, commercial, and industrial customers. The company designs and sells standby and portable generators, power systems, and energy-storage and management products, supported by digital monitoring and a nationwide dealer network. Generac emphasizes reliability, durability, efficiency and environmental performance, positioning itself as a “total energy solutions” provider across backup power, distributed energy and service offerings.