Product Support Engineer—Triage (BIS) Hyderabad

Boomi (3 days ago)

HybridFull TimeMedior$40,000 - $60,000Customer Support

About this role

Boomi is seeking a Software Support Engineer to provide technical assistance to customers, troubleshooting issues and delivering solutions in a fast-paced environment. The role involves engaging with customers, understanding their challenges, and collaborating with internal teams to improve the platform.

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Required Skills

Java
React
Groovy
JavaScript
Windows
Linux
Cloud
Networking
API
Troubleshooting

About Boomi

boomi.com

New Relic is a SaaS observability platform that helps engineering and ops teams monitor, analyze, and troubleshoot applications, infrastructure, and user experiences in real time. It offers application performance monitoring (APM), infrastructure and synthetic monitoring, distributed tracing, logs, real user monitoring, dashboards and alerting, plus a powerful query language (NRQL) for custom analytics. New Relic One centralizes telemetry from agents, OpenTelemetry, and many integrations to correlate metrics, traces, and logs and surface anomalies and root causes. Organizations use it to accelerate incident response, optimize performance, and gain end-to-end visibility across cloud-native and legacy environments.

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