Product Support Operations Representative
Caterpillar(1 month ago)
About this role
A Product Support Operations Representative at Caterpillar works within the Americas Distribution & Service Division to support dealer governance and business planning. The role contributes to enterprise strategy focused on improving parts and service profitability and enhancing customer satisfaction. It is a field-based position that partners with dealers and internal teams to build product support capabilities and enable strategic initiatives.
Required Skills
- Customer Focus
- Service Excellence
- Collaboration
- Consulting
- Decision Making
- Communication
- Problem Solving
- Relationship Management
- Operational Excellence
- Parts Planning
+6 more
Qualifications
- Bachelor's Degree in Mechanical Engineering
- Bachelor's Degree in Industrial Engineering
- Six Sigma
About Caterpillar
caterpillar.comCaterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
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