Product Support Rep II
CentralSquare Technologies
About this role
A Product Support Rep II at CentralSquare Technologies provides technical support to customers through phone, web, and email, resolving issues and escalating complex problems to technical experts. The role involves maintaining communication with customers, using a knowledge base to solve cases, and collaborating with internal teams to improve customer service.
Skills
Qualifications
About CentralSquare Technologies
centralsquare.comCentralSquare Technologies delivers cloud-based software for the public sector, serving more than 8,000 agencies and roughly 375,000 officers and city officials across North America. Its integrated platform supports public safety (CAD/RMS/911), finance and payments, permitting and licensing, utility billing, and public works to help municipalities run services more efficiently and cost‑effectively. Positioned as “hero‑grade” technology, CentralSquare aims to enable smarter, safer communities through modern workflows and scalable cloud delivery.
About CentralSquare Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for CentralSquare Technologies.
Salary
$139k – $197k
per year
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