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Product Support Representative I at LPL Financial - ApplyBlast

Product Support Representative I

LPL Financial

20 hours ago

3.5 on Glassdoor

Tempe, Arizona, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Product Support Representative I provides technology-related service and operational support to Financial Advisors, their assistants, and internal business partners in a high-volume call center environment. This role involves addressing advisor technology needs, explaining supported products and platforms, processing service requests, and escalating issues when appropriate. The position requires collaboration with cross-functional teams to support system enhancements, testing efforts, and process changes.

Responsibilities

Handle inbound calls from Financial Advisors regarding technology products and service requests
Process and document service requests accurately to support first-call resolution
Explain supported technology products, platforms, and associated risks to advisors

Skills

About LPL Financial

lpl.com

Headquarters

San Diego, California, United States

Company Size

5001-10000 employees

Founded

1989

View Profile

A leading wealth management firm for independent advisors across the U.S., LPL’s technology and resources can help you and your clients succeed. Learn more.