Product Support Representative, Japanese Speaking
FIS(1 month ago)
About this role
A Product Support Representative (Japanese Speaking) at FIS provides in-depth product support to clients, handling inquiries related to installation, operation, maintenance, billing, and orders. The role involves troubleshooting software and equipment issues, documenting customer information, and supporting product quality and development efforts. This position serves as a client-facing support specialist for FIS fintech products.
Required Skills
- Japanese
- English
- Customer Service
- Troubleshooting
- Documentation
- Analytical
- Organizational
- Time Management
- Communication
- Problem Solving
+1 more
Qualifications
- Diploma
- JLPT N1
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
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