Central Casting
The Product Support Representative provides omni‑channel assistance to clients using Entertainment Partners' suite of products, handling email and phone inquiries, documenting cases in Salesforce, and creating knowledge base articles. The role involves troubleshooting technical issues, escalating complex problems, and acting as the voice of the customer to improve client experience.
Central Casting is the leading Background Actor casting company in the United States. We cast hundreds of roles on set every day. Sign up to be a background actor, see open roles, or let us know how we can help with your casting needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Central Casting.
37% below the average for this role