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Product Support Representative at Monroe Tractor - ApplyBlast

Product Support Representative

Monroe Tractor

1 month ago

3.3 on Glassdoor

New Haven, Vermont, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Product Support Representative serves as an outside parts sales specialist for Monroe Tractor, focusing on building lasting customer relationships and providing comprehensive parts and service support for heavy equipment. This role involves understanding customer needs, explaining product benefits, resolving issues, and driving growth in parts and service market shares. The position requires a strong independent work ethic and the ability to collaborate within a team to achieve branch goals.

Responsibilities

Establish long-lasting customer relationships and provide parts and service support
Explain product performance, application, and benefits to customers
Resolve customer product issues and address complaints with acceptable solutions

Skills

About Monroe Tractor

monroetractor.com

Headquarters

Henrietta, New York, United States

Company Size

201-500 employees

Founded

1951

View Profile

Monroe Tractor is a supplier of tractors and heavy equipment for the agriculture and construction industries. They offer equipment sales, rentals, parts, and professional service & maintenance to keep farms and job sites running. Monroe Tractor also provides customer support for parts sourcing, equipment selection, and field service to minimize downtime.