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© All Rights Reserved. ApplyBlast.com
FIS
The Product Support Representative serves as the primary client-facing interface for FIS's financial applications, providing Level 1 and Level 2 support to address software and infrastructure issues. This role ensures timely resolution of incidents within SLAs, manages client relationships, and collaborates with development teams to deliver fixes for critical problems. The position requires strong ITIL process knowledge, SQL proficiency, and a solid understanding of capital markets and financial instruments.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
FIS didn’t post a salary, so this is our estimate from similar listings.
2 weeks ago
