Product Support Specialist, APAC (6-month contract)

DoiT(5 days ago)

RemoteContractMedior$68,667 - $93,746 (estimated)Product Support

About this role

A Product Support Specialist at DoiT is a mid-level, contract role within the global Product Support team, focused on supporting DoiT’s cloud-based SaaS offerings for customers across the APAC region. The position is a 6-month remote contract based in Thailand, Japan, Indonesia, Singapore, or Australia. The role requires cloud platform experience and customer-facing background to support product adoption and customer success.

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Required Skills

SaaS Support
Cloud Platforms
AWS
GCP
Troubleshooting
Customer Communication
Case Management
Jira
Documentation
SQL

+2 more

About DoiT

doit.com

DoiT International is a cloud services and FinOps company that helps organizations optimize and operate workloads on AWS, Google Cloud, and Azure. Their DoiT Cloud Intelligence™ is an "intent-aware" FinOps platform that goes beyond cost-cutting to drive reliability, performance, and security while turning recommendations into implemented solutions at scale. Combined with professional engineering and managed services, DoiT aligns cloud spend and operations to business outcomes for multi‑cloud environments.