Product Support Specialist, APAC (6-month contract)

DoiT(5 days ago)

RemoteContractMedior$68,667 - $93,746 (estimated)Product Support

About this role

DoiT is a global cloud-focused technology company that helps organizations leverage multicloud platforms to drive growth and efficiency. The Product Support Specialist is a 6-month contract, remote role (Thailand, Japan, Indonesia, Singapore, or Australia) supporting DoiT's SaaS products and helping customers maximize product value. The role expects a technical public-cloud background and prior customer-facing SaaS support experience.

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Required Skills

SaaS Support
Cloud Platforms
AWS
GCP
Azure
Troubleshooting
Customer Communication
Case Management
Jira
Documentation

+4 more

About DoiT

doit.com

DoiT International is a cloud services and FinOps company that helps organizations optimize and operate workloads on AWS, Google Cloud, and Azure. Their DoiT Cloud Intelligence™ is an "intent-aware" FinOps platform that goes beyond cost-cutting to drive reliability, performance, and security while turning recommendations into implemented solutions at scale. Combined with professional engineering and managed services, DoiT aligns cloud spend and operations to business outcomes for multi‑cloud environments.