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© All Rights Reserved. ApplyBlast.com
lexisnexislegalprofessional.com
The Product Support Specialist I provides advanced technical support for LexisNexis ThreatMetrix and Emailage products, monitoring and troubleshooting customer issues across a 24x7 support schedule. This role involves resolving technical inquiries via phone and email, documenting interactions in Salesforce, and escalating complex cases to specialized teams. The position requires strong analytical skills and the ability to manage multiple customer interactions simultaneously while adhering to established support processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for lexisnexislegalprofessional.com.
lexisnexislegalprofessional.com didn’t post a salary, so this is our estimate from similar listings.