Product Support Specialist (Life Sciences)
Patsnap(10 days ago)
About this role
Patsnap is seeking a Product Support Specialist to assist customers with their Life Sciences products and provide technical solutions. The role focuses on troubleshooting, customer advocacy, and building expertise in innovation intelligence, helping users maximize value from Patsnap’s platform.
Required Skills
- Customer Service
- Troubleshooting
- Product Knowledge
- Life Sciences
- Data Analysis
- Documentation
- Customer Advocacy
- AI
- Innovation
- IP Intelligence
Qualifications
- BSc in Biology, Chemistry, or related fields
About Patsnap
patsnap.comPatSnap is a cloud-based innovation intelligence platform that aggregates global patent, scientific and technical data and applies AI-driven analytics to help R&D, legal, IP and business teams find insights faster. It offers patent search and landscaping, competitive and technology scouting, IP analytics for valuation and licensing, and tools to support product strategy and freedom-to-operate decisions. Customers use PatSnap to monitor competitors, uncover technology trends, accelerate innovation and make data-driven IP and R&D investments.
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