Product Support Specialist
Clay(2 months ago)
About this role
A Product Support Specialist at Clay is responsible for providing hands-on support to a diverse range of customers, ensuring they maximize the value of the product. This role requires a strong technical background to solve product-related issues and create informative content based on user feedback. The Specialist collaborates with cross-functional teams, gathers and analyzes customer insights, and plays a crucial role in informing product development while delivering exceptional customer service.
Required Skills
- Customer Support
- Technical Expertise
- Feedback Analysis
- Content Creation
- Team Collaboration
- Communication Skills
- Problem Solving
- Proactive Improvement
- Customer Focus
- Fast-Paced Environment
About Clay
www.clay.comClay is an innovative platform designed to enhance go-to-market strategies through the integration of unique data sources and AI-driven insights. By aggregating over 100 premium data sources, users can automate growth workflows and leverage AI agents for effective outreach, company enrichment, and lead generation. With robust tools like Claygent and Sequencer, teams can streamline their processes, making data-driven decisions more efficiently and gaining a competitive edge in their markets. Clay is trusted by leading companies to power their growth initiatives and optimize their GTM operations.
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